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Worker Self-Directed Nonprofits

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Someone recently contacted Spokes to say, “I’m thinking of starting a worker self-directed nonprofit. Can Spokes help me?”

A worker self-directed nonprofit? I’d never heard the term. I know about public benefit nonprofits, mutual benefit nonprofits, and benefit corporations, but this inquiry required some research!

The Sustainable Economies Law Center describes a self-directed nonprofit as a sort of cross between a worker cooperative and a 501(c)3 nonprofit. Specifically, it defines a worker self-directed nonprofit as,

a nonprofit organization in which all workers have the power to influence the programs in which they work, the conditions of their workplace, their own career paths, and the direction of the organization as a whole.

In general, a worker cooperative is “democratically managed business that is owned and controlled by the workers.” California corporation code has specific provisions for the formation of a for-profit worker cooperative. California code also has specific, separate provisions for incorporating as a nonprofit. As far as I have learned, California code does not include explicit provisions for something called a worker self-directed nonprofit.

I have lots more to learn on this subject, but it’s intriguing to think about how one might structure a nonprofit within California’s current code that might mimic or embody key features of a worker cooperative such as election of the board of directors. More to come on this topic, but in the meantime, check out these resources:

Free Human Resources Hotline

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SLO Cal Careers has partnered with the California Employers Association to provide San Luis Obispo County employers with a no-cost human resources hotline. Get advice on:

  • Hiring and firing best practices
  • Paid sick leave laws
  • Wage and hour laws
  • Employee handbook policies
  • HR compliance
  • Accommodations in the workplace
  • And much more!

HR Directors are available for San Luis Obispo County Employers
Monday – Friday from 8 a.m. – 5 p.m. Call 888.710.0905.

This WIOA Title I financially assisted program or activity is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. California Relay Service 711 or 1-800-735-2922 (English) 1-800-855-3000 (Spanish).

Retaining Staff

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Finding qualified new staff can be very difficult, so at Spokes June 2023 Symposium we focused on how to retain the staff you already have on board. It’s a national problem! Consider:

  • In 2022, a record 50.6 million U.S. workers quit their jobs, accounting for 70% of total separations. This is the highest level in the history of the Job Openings and Labor Turnover Survey (JOLTS), which dates back to 2001.
  • While quits are down from the record highs of 2022, in January 2023 dipping below the four million mark for the first time since May 2021, they were back up to above four million this February.
  • This year, 56% of surveyed U.S. workers said they’re likely to seek a new job compared to 51% in 2022.

Here are some resources recommended by our panel of experts:

Finding Success with a Succession Plan!

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There is change afoot in the nonprofit sector; in San Luis Obispo County and across the country, boards are seeking new presidents, and nonprofit executives are transitioning to new jobs. Even in our Spokes microcosm, the search for new leadership is on. CEO Lesley Santos Dierks is moving to a volunteer role as a board of director and consultant. Using Spokes’ carefully crafted succession plan, Spokes board and staff are reorganizing, facilitating great potential in this next phase of Spokes evolution.

Why does your organization need a succession plan? Succession planning is a discipline that enables organizations to reduce reliance on any one person or small group for critical functions, thereby building sustainability. Infusing an organization with new individuals is a healthy opportunity to expand viewpoints, diversify, and clarify the organizational vision. Considering that only 27% of organizations surveyed by the 2017 National Index of Nonprofit Board Practices reported that they had a written succession plan in place, it’s clearly something that needs to be added to the agenda.

Organizations experience leadership transition for a variety of reasons. At a minimum, best practices require regular turnover at the board level with term limits. Sometimes there is an unanticipated opening on the board or staff or a natural transition of a long-time leader. And, maybe your volunteer-run organization is hiring its first executive staff person. In each case, a succession plan is key to keeping stakeholders confident and preventing service recipients from experiencing delays. Here are tips to ensure your organization’s future transitions are as smooth as possible.

  • Create clear job descriptions and roles for all volunteer, board of director, and staff roles; monitor and evaluate successes (and failures).
  • Put policies and procedures on paper so any new volunteer and/or staff can get up and running quickly and efficiently. Start with a simple checklist, and imagine walking someone else through each step. Developing an operations manual for your processes will ensure consistency and uniformity. For details on creating these policies for your organization, click here.
  • Continually train and cross-train all volunteers and/or current staff to minimize disruption from unexpected changes. Job shadow or utilize Lynda.com to help staff and volunteers learn the new skills and technologies they need to succeed one another. Spokes consulting services can also be a huge assist!
  • Spread the wealth: make sure donors have relationships with more than one person in the organization. At your next event, make it a priority to introduce your donors to more members of your leadership team.
  • Spokes offers classes and resources to help your board and staff learn the best practices of nonprofit management. Allow us to train them on the basics while you focus on teaching them the more nuanced functions of your operations.
  • Take advantage of member benefits like Executive Director Roundtables and Board President Roundtables. At your next board or staff meeting, play Spokes Best Practices in Nonprofit Management video series.
  • And, when an unexpected transition occurs despite great succession planning efforts, remember that Spokes offers Executive Search services through its consulting program. Learn more here.

Does Your Board Deserve A Raise?

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Time for annual reviews. For many nonprofit organizations, this is the time to review staff performance over the last fiscal year and reward good performance or address poor performance. And, the same is true for your board members. Like your employees, your board members are critical human resources to your organizations and, like employees, they, too, require a performance review.In order to conduct an effective and equitable review, however, you must be very clear in your organization’s definition of “good performance” –  starting at the board level. Board member service isn’t easy.

The men and women who choose to serve as board members for your organization are making a tremendous personal gift toward the welfare of your organization. Their intent is to do good and to strengthen your organization. Honor that intent by ensuring that they understand what your organization needs from them, providing them with the information and education required to meet those needs, holding them each equally accountable to their responsibilities, celebrating those who serve the organization well and “thanking and releasing” those who do not serve your organization well.

Not sure how to start this discussion and review process?
Read Nonprofit Quarterly’s article “Enhance Attrition or Thank and Release? Firing Lousy Board Members” for great tips on how to improve the functionality and health of your board today.

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